Credit Accounts

What happens to credit accounts under debt review?

A plain-language explanation of existing accounts and access to further credit.

DebtRight consumer debt guidance
This general information does not replace an assessment of your circumstances or legal advice.

Existing facilities

Credit facilities are generally not available for continued spending while the debt review process is active. The focus shifts to repaying obligations sustainably.

Statements and balances

Keep reviewing statements and payment allocations. Raise unexplained fees, missed allocations or balance concerns through the proper channel.

New credit

Consumers under debt review should not take on further credit. This protects the rehabilitation plan from additional unaffordable commitments.

What to do next

If debt repayments no longer fit after reasonable household expenses, gather accurate statements and request a confidential assessment. Asking for information does not automatically place you under debt review.

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